230730 | Practice Comparison: Praze-An-Beeble Surgery; Bodriggy Health Centre | 2023 GP Patient Survey
Submitted by Angarrack.info ... on Mon, 31/07/2023 - 10:18.
Practice Comparison: Praze-An-Beeble Surgery with Bodriggy Health Centre
Overall experience
| ❈Praze-An-Beeble Surgery | ❈Bodriggy Health Centre | |
|---|---|---|
| % of patients who describe their overall experience of this GP practice as good | 87%ICS result: 76% National result: 71% | 79%ICS result: 76% National result: 71% |
Your local GP services
| % of patients who find it easy to get through to this GP practice by phone | 48%ICS result: 55% National result: 50% | 71%ICS result: 55% National result: 50% |
| Hide breakdown | ||
| Generally, how easy is it to get through to someone at your GP practice on the phone? Asked of all patients. Patients who selected "Haven’t tried" have been excluded | ||
| ✦ | ✦ | |
| Very easy |
7% 
|
15%
|
| Fairly easy |
42%
|
57%
|
| Not very easy |
29% 
|
19%
|
| Not at all easy |
23%
|
10%
|
| 89 | 137 | |
| 96 | 119 | |
Showing weighted results | Please note: due to rounding, some figures may not add up to 100% | |
| % of patients who find the receptionists at this GP practice helpful | 93%ICS result: 87% National result: 82% | 90%ICS result: 87% National result: 82% |
| Show breakdown | ||
| % of patients who are satisfied with the general practice appointment times available | 60%ICS result: 59% National result: 53% | 64%ICS result: 59% National result: 53% |
| Show breakdown | ||
| % of patients who usually get to see or speak to their preferred GP when they would like to | 30%ICS result: 40% National result: 35% | 73%ICS result: 40% National result: 35% |
| Hide breakdown | ||
| How often do you see or speak to your preferred GP when you would like to? Asked of patients who have a GP they prefer to see or speak to. Patients who selected "I have not tried" have been excluded | ||
| | | |
| Always or almost always |
9%
|
39%
|
| A lot of the time |
21%
|
34%
|
| Some of the time |
51%
|
19%
|
| Never or almost never |
19%
|
8%
|
| 36 | 101 | |
| 40 | 90 | |
Showing weighted results | Please note: due to rounding, some figures may not add up to 100% | |
Making an appointment
| % of patients who were offered a choice of appointment when they last tried to make a general practice appointment | 63%ICS result: 63% National result: 59% | 55%ICS result: 63% National result: 59% |
| Show breakdown | ||
| % of patients who were satisfied with the appointment they were offered | 78%ICS result: 79% National result: 72% | 72%ICS result: 79% National result: 72% |
| Show breakdown | ||
| % of patients who took the appointment they were offered | 97%ICS result: 98% National result: 96% | 99%ICS result: 98% National result: 96% |
| Show breakdown | ||
| % of patients who describe their experience of making an appointment as good | 68%ICS result: 61% National result: 54% | 70%ICS result: 61% National result: 54% |
| Show breakdown |
Your last appointment
| % of patients who were given a time for their last general practice appointment | 90%ICS result: 91% National result: 91% | 82%ICS result: 91% National result: 91% |
| Show breakdown | ||
| % of patients who say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment | 95%ICS result: 88% National result: 84% | 92%ICS result: 88% National result: 84% |
| Show breakdown | ||
| % of patients who say the healthcare professional they saw or spoke to was good at listening to them during their last general practice appointment | 93%ICS result: 88% National result: 85% | 89%ICS result: 88% National result: 85% |
| Show breakdown | ||
| % of patients who say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment | 90%ICS result: 87% National result: 84% | 88%ICS result: 87% National result: 84% |
| Show breakdown | ||
| % of patients who felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment | 91%ICS result: 85% National result: 81% | 82%ICS result: 85% National result: 81% |
| Show breakdown | ||
| % of patients who were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment | 94%ICS result: 92% National result: 90% | 89%ICS result: 92% National result: 90% |
| Show breakdown | ||
| % of patients who had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment | 96%ICS result: 94% National result: 93% | 91%ICS result: 94% National result: 93% |
| Show breakdown | ||
| % of patients who felt their needs were met during their last general practice appointment | 97%ICS result: 92% National result: 91% | 91%ICS result: 92% National result: 91% |
| Show breakdown |
Your health
| % of patients who say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s) | 82%ICS result: 67% National result: 65% | 56%ICS result: 67% National result: 65% |
| Hide breakdown | ||
| In the last 12 months, have you had enough support from local services or organisations to help you to manage your condition (or conditions)? Asked of patients with a long-term condition, illness, or disability. Patients who selected "I haven’t needed support" or "Don’t know / can’t say" have been excluded | ||
| | | |
| Yes, definitely |
37%
|
32%
|
| Yes, to some extent |
45%
|
24%
|
| No |
18%
|
44%
|
| 50 | 54 | |
| 54 | 52 | |
Showing weighted results | Please note: due to rounding, some figures may not add up to 100% | |
Overall experience
| % of patients who describe their overall experience of this GP practice as good | 87%ICS result: 76% National result: 71% | 79%ICS result: 76% National result: 71% |
| Hide breakdown | ||
| Overall, how would you describe your experience of your GP practice? Asked of all patients | ||
| | | |
| Very good |
50%
|
43%
|
| Good |
37%
|
36%
|
| Neither good nor poor |
3%
|
10%
|
| Poor |
7%
|
11%
|
| Very poor |
3%
|
1%
|
| 96 | 149 | |
| 106 | 126 | |
Showing weighted results | Please note: due to rounding, some figures may not add up to 100% | |
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Bodriggy Health Centre: Practice Overview
Results from the 2023 survey
Bodriggy Health Centre
60 Queensway, Hayle, TR27 4PB
Where patient experience is highest compared with the ICS result❔
70% of respondents describe their experience of making an appointment as good
ICS result: 61%National result: 54%
Where patient experience is lowest compared with the ICS result❔
56% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
ICS result: 67%National result: 65%
82% of respondents were given a time for their last general practice appointment
ICS result: 91%National result: 91%
55% of respondents were offered a choice of appointment when they last tried to make a general practice appointment
ICS result: 63%National result: 59%
73% of respondents usually get to see or speak to their preferred GP when they would like to
ICS result: 40%National result: 35%
71% of respondents find it easy to get through to this GP practice by phone
ICS result: 55%National result: 50%
Praze-An-Beeble Surgery: Practice Overview
Praze-An-Beeble Surgery
School Rd,Praze-An-Beeble, Camborne, TR14 0LB
Where patient experience is highest compared with the ICS result❔
95% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment
ICS result: 88% National result: 84%
Where patient experience is lowest compared with the ICS result❔
ICS result: 40% National result: 35%
ICS result: 55% National result: 50%
ICS result: 98% National result: 96%
82% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)
ICS result: 67% National result: 65%
ICS result: 76% National result: 71%